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Managed IT

As a client of our Managed IT solution, your organization will benefit from our 24x7x365 support and disaster recovery service.

IT Assessment
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Technology Partners 

Thank you!

We understand you have many options in the market to help support your organization. Tailwind apricates you taking the time to learn more about us and our valued services. Our goal is for your organization to see the benefits of our unique solutions and we don't want your business to miss out on the opportunity to partner with Tailwind.

As a special thank you, we have something special for you at the end.

Ready to get started?

Book a meeting today to get started on your focusing on your business and not your technology problems. We will provide an IT Assessment, to guide your organization through the process.

EXPERTISE & RESEARCH

Managing IT

Training, hiring, certifying, and retaining internal IT staff shifts valuable resources and budget away from the business priorities that matter most. 

Tailwind Managed IT can provide consistent, scalable, and high-quality solutions to your organizations, while reducing risk and budget.

BOOK A MEETING

Learn how Tailwind's Managed IT can help your organization accelerate growth and reduce IT risks.

 

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VALUED SOLUTIONS

2022 Services

A deep dive into the benefits of remote work for medical practices and how to implement flexible work schedules.

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WHITE PAPER

Healthcare

Help your organization clearly understand IT needs and can be used with Tailwind or other providers.

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IT ASSESSMENT

IT Infrastructure Assessment

How one company found Tailwind to manage its network and offer security monitoring.

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CASE STUDY

Construction

Purpose-Built To Deliver Consistent Service Levels!

Post-Pandemic

It’s imperative to provide a safe and highly functional work environment, both at home and within the office, so organizations can attract and retain top talent.

IT 9-1-1

IT challenges can happen at any time.  Downtime and reduced access to systems can cost an organizations millions. 24/7/365 support is a way of doing business. 

Reduced Budgets

Finding and retaining technology talent is expense and time consuming.  Staying up on the latest trends and system vulnerabilities can overall an already understaffed team. 

Consistent Service

Enhance your organization's satisfaction at a scale without sacrificing quality. 24/7/365 from level 1 to Level 3 for your end users.

Speed to Answer

70% of calls/chats answered in less than 1 minute.

Ticket Handle Time

25 minutes to ticket handle time.

Resolution Rate

75% of all tickets are resolved through Help Desk.

CSAT

4.5 out of 5 CSAT score for all requests.

Get Started Today!

Managed IT Pricing

Starter

Great solution for businesses with less than 50 users. Provides support & resources to focus on the business vs fixing those annoying computer issues.

  • Onboarding Assessment
  • 24/7/365 US Support
  • IT Playbook
  • Quarterly Business Reviews
  • Data Backup and Restore
  • On Prem & Cloud Monitoring
  • Asset & Configuration Management
  • $65 Per Server Per Month

Interested In Starter?

Professional

Perfect for growing organizations that need to reduce burn rate, while maintaining support for vital business activities and teams. Perfect addition to existing IT teams.

  • Everything in Starter+
  • 24/7/365 Global Support
  • Virtual CIO (vCIO)
  • Unlimited Emergency Response
  • Quarterly Security Assessments
  • IT Compliance Reporting
  • Quarterly Well-Architected Reviews
  • Dedicated Account Manager
  • Discounted Project Services
  • Discounted CyberDefend Services
  • Server Support (Includes 5)

Interested In Professional?

Enhanced

Allow Tailwind to be a strategic partner in your growth. Our Enhanced Managed IT Solution accelerates your organization's growth and reduces the IT risks to achieve success.

  • Everything in Professional+
  • IT Compliance Management
  • Enhanced Data Retention
  • Dedicated vCIO
  • Dedicated vCISO
  • Dedicated Project Leader
  • Special Project Rates
  • Cloud Billing Management
  • Enhanced CyberDefend
  • Cyber Threat & Remediation
  • Anti-Ransomware Protection
  • Discounted Salesforce Support
  • Server Support (Includes 10)

Interested In Enterprise?
SPECIAL THANK YOU!

Our Thanks

Thank you for taking the time to get to know Tailwind and our valued solutions.

Assessment Credit - As a special thank you we would like to offer you a $1,500 credit for one of our valued assessments. 

  1. Schedule a call with our Client Engagement Team. (via chat or book a meeting)
  2. We will send you the promotional code via email.
  3. Schedule the assessment in 30 days.
Case Studies, Research and More

Our Latest Research

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