Salesforce Managed Services vs. Consulting Fees

Salesforce is a powerful tool for businesses looking to streamline their sales, customer service, and marketing processes. With a massively large and active user base, Salesforce is the most popular customer relationship management (CRM) platform on the market. However, managing and maintaining a Salesforce implementation can be a time-consuming and resource-intensive task.

That's where Salesforce managed services come in. Managed services providers offer a range of services such as custom development, system integration, data migration, and ongoing support and maintenance to help businesses get the most out of the platform.

Why Salesforce Managed Services Are The Smarter Choice

Managed services refer to the outsourcing of certain IT or tech-related tasks to a third-party provider. In the case of Salesforce, managed services providers offer a range of services such as custom development, system integration, data migration, and ongoing support and maintenance.

So, why should businesses consider using Salesforce managed services over hiring in-house or paying high consulting fees? Here are a few reasons:

1. Cost savings: Managed services can be a more cost-effective option compared to hiring in-house or paying high consulting fees. This is because managed service providers typically have economies of scale and can offer their services at a lower cost due to the volume of work they handle. Additionally, with managed services, you only pay for what you need, rather than incurring the overhead costs associated with hiring in-house employees.
   
   
2. Expertise: Managed service providers have a wealth of expertise and experience working with Salesforce. They have the necessary skills and knowledge to manage and optimize your Salesforce implementation, ensuring that you get the most out of the platform.
   
   
3. Flexibility: Managed services provide businesses with the flexibility to scale up or down their Salesforce resources as needed. This is particularly useful for businesses with fluctuating or seasonal demand.
   
   
4. Time savings: Using managed services can free up time for businesses to focus on other tasks. By outsourcing the management and maintenance of Salesforce to a third-party provider, businesses can save time and resources that would otherwise be spent on training and managing in-house employees or working with consulting firms.

Of course, hiring in-house or paying hourly fees can also be viable options for businesses looking to implement Salesforce. However, there are some potential drawbacks to consider.

Hiring in-house employees can be time-consuming and costly, as it requires a significant investment in training and onboarding. Additionally, there is a risk of employee turnover, which can disrupt the continuity of support and maintenance for Salesforce.

Paying consulting fees can also be expensive, particularly for businesses with complex or customized Salesforce implementations. Consulting firms may charge high hourly rates, which can add up quickly depending on the scope of the project.

In contrast, Salesforce managed services offer a more cost-effective and flexible solution for businesses looking to get the most out of the platform. Managed service providers have the expertise and resources to manage and optimize Salesforce, allowing businesses to focus on their core operations.

Summary

In conclusion, Salesforce managed services are the smart choice for businesses looking to streamline their sales, customer service, and marketing processes. They offer cost savings, expertise, flexibility, and time savings compared to hiring in-house or paying consulting fees.

If you're considering Salesforce for your business, be sure to consider the benefits of having a managed services partner. Our team at Tailwind would be happy to connect with you and explore your Salesforce needs.

About Tailwind

Tailwind is a global provider of managed IT services and cybersecurity solutions, offering industry-leading support, cybersecurity, cloud, salesforce, infrastructure and compliance services.  As one of the top MSPs, Tailwind's 24/7/365 US-staffed support team designs technology solutions to accelerate business and reduce IT risks.